Refund policy
RETURNS & REFUND POLICY
Parcels that are returned to us remain the customer’s responsibility and a refund will not be given until we have received them. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage. GAZZA8 will only refund the cost of delivery if your order is incorrect or faulty. If the item was faulty when you receive it, please notify us within 30 days of receipt.
Please return your item, with its original tags, along with your order receipt. Please state on the order receipt your reason for return or exchange, and which item you want to exchange for.
Please send all returns and exchanges to the following address;
Gazza8 Returns, Unit 5, Warmsworth Halt, Doncaster, DN4 9FE, United Kingdom
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservices@gazza8.com.
